Change api token, but can not get the confirm code via email

AITable.ai FAQs
1

Hi,
Recently, I want to reset my API Token, the popup require me to type the code that send to my email, but I did not receive the code via email, I tried so much time.
At that time, the function of change password working normal.
Please, check just the function send code via email for reset the TOKEN.
Thank you.

2

Hi @dr.khanhbui, sorry for the trouble! To help us quickly look into this email issue, could you let us know:

  1. Which email address should be receiving the confirm code?
  2. Did you perform the API token reset and the password reset operations at the same time?

Once we have these details, we can check our logs to see what happened. Thanks!