If I accidently deleted the database or Mirror , can I bring it back ? The folder still shows the same number of pieces as before the deletion.
Is there any trash folder hidden ?
Hi @Jack_Chen , you can bring back deleted databases or mirrors from the Trash (see screenshot).
If the folder count doesn’t refresh immediately, just reload the page or switch the sidebar menu to another node and back, and it will sync up.
1 Like
Hi @thea. The button is not working.
I mistakenly deleted a file on Bika. But when I went to the trash and tried to recover it, there was an error with code “500”. Please try to fix it. I need to have my data again. Thanks.
Bika account email is: bika.ai@doorto.app
@vincentlo Thanks for providing your account details. We completely understand how important it is to get your data back.
We’ve escalated the 500 error you experienced during trash recovery to our engineering team. They are looking into your workspace right now to find the root cause.
Please bear with us while we work on a fix! We will get back to you with an update shortly.
1 Like
Yeah please.
Hi @vincentlo, the issue has been resolved. Please refresh the page and try again. Let us know if you still encounter any problems!
The problem has not been resolved. This time it comes with timeout exceed 60000ms error.
I am not able to recover my data. Only 18 days left.
Hi @vincentlo, so sorry to hear the issue persists for you. We understand your frustration, especially given the urgency of your data access concerns. Please be assured that our technical team is actively prioritizing this and is currently digging deeper to ensure a stable, permanent resolution. We’ll update you the moment we have further progress. Thank you for your continued patience.
Hi @vincentlo, good news! Our technical team has identified and resolved the underlying issue causing the data recovery timeout. Please refresh your page and attempt the recovery process again. Let us know if you still encounter any issues. Thank you for your patience!
Okay great. I got all data recovered.
Hi @vincentlo, great to hear that your data has been recovered successfully! I’ll go ahead and close this ticket for now. If you need anything else, feel free to reach out. Happy building!