I created an automation that sends email notifications to selected members.
When I paste members into the database to trigger the automation, I get errors.
Out of 10 records, only 3 succeed while 7 fail.
The error occurs whenever I try to process multiple records at once, although the frequency varies.
Please check this issue.
Thank you for letting us know about the issue! To help us troubleshoot and resolve this error more effectively, could you please upload a screenshot of your Automation configuration? This will help us better understand your setup and pinpoint the cause of the problem.
If possible, please also describe the exact steps you took when the error occurred, or any specific circumstances that trigger it. Your assistance is greatly appreciated, and will help us improve the experience for everyone!
plz check link
This scenario sends an email to the person in charge when a name is added to the Member field.
There’s no problem when adding names one by one, but an error occurs when adding several at once.
Thank you so much for your detailed feedback and for providing screenshots. We’ve reviewed your report and confirmed that the issue is related to Amazon SES’s email sending rate limits, which can cause some notifications to fail when multiple recipients are processed at the same time. We are currently working to optimize and improve this process.
Then what should I do right now?
Hello! To avoid hitting server rate limits, we recommend reducing the frequency of automated bulk actions when adding members and triggering email notifications. Please try processing the additions in smaller batches or space them out over time. This will help ensure your actions go through smoothly without encountering errors. If you need further assistance, feel free to let us know!
Then what should I do in Bika right now to follow your instructions?
The email to 20 people also failed yesterday, so I had to redo the task.
Does this error show up all the time, or only sometimes?