So I’ve been testing the IMAP email to ticket template. I modified it slightly to download attachments (in the trigger) and attach them to the database in the later steps.
Though it seems like storage usage is going up ~2x as much as expected.
I tested sending an email with an attached pdf of around 90kb. When checking the billing section, the storage usage went up by about 180kb. After I deleted the row in the database that had the pdf attached, it went down by ~90kb, with the storage remaining ~90kb above what it was prior to the email being received.
It appears that a copy of the file is being left somewhere. I am suspecting maybe the ‘download attachments’ step in the automation is storing it separately - but not emptying it?
Not sure if this is something that will clear by itself or not.