What if my email is already registered and I can’t redeem my Bika.ai code?
If you’re trying to redeem a code or bind a Tier plan to an email (let’s say A@email.com), but the system says that email is already registered, here’s how to resolve it:
Solution: Transfer your plan to A@email.com
Let’s say:
• You used B@email.com to redeem your AppSumo code
• But you want to use A@email.com as your main login
Follow these steps:
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Log in to A@email.com (the already-registered account)
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Go to My Settings → Account and update the email to a temporary one (e.g., C@email.com) — this will free up A@email.com
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Now, log in to B@email.com (the account that holds your redeemed Tier)
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Go to My Settings again and update the email to A@email.com
That’s it — you’ve now transferred your plan to A@email.com successfully!